What should I do if I can't log in to my account?

Ensure you are using the correct username and password. Try resetting your password using the "Forgot Password" link on the login page. If you still can't log in, contact our support team at [email protected].

How do I update my profile information?

Log in to your account, go to your profile page, and click "Edit Profile" to update your information. Make sure to save the changes before exiting the page.

What if the website is loading slowly or not loading at all?

Check your internet connection to make sure it is stable and fast enough. Try refreshing the page or clearing your browser cache. If the problem persists, it may be due to our servers. Please try again later or report the issue to our support team.

I'm having trouble viewing certain pages on the site. What should I do?

Ensure your browser is up to date. Some pages may not display correctly on outdated browsers. Try using a different browser or device to access the site. If the issue continues, please report it to [email protected] with details of the problem and any error messages you received.

How do I report a bug or technical issue on the website?

You can report bugs or technical issues by contacting us at [email protected]. Please include a detailed description of the issue, the URL of the page where it occurred, and any screenshots if possible. Our technical team will investigate and address the issue promptly.

Can I access divedeals.sg on my mobile device?

Yes, our website is mobile-friendly and can be accessed through any mobile browser. For the best experience, ensure your mobile browser is up to date.

What to do if I'm not receiving emails from divedeals.sg?

Check your spam or junk email folder to ensure our emails aren’t being redirected there. Add our email address to your contacts to prevent this. If you're still not receiving emails, please contact our support team for further assistance.